GSM Mobile Services

Services - GSM Mobile

  1. CLIP (Calling Line Identification Presentation):

    Mobile user can see the calling party's number with this service. NEPAL TELECOM is providing this facility free of cost to all the subscribers.

  2. Supplementary Service

    1. Family and Friends Call
    2. Call Forwarding
    3. Call Waiting
    4. Call Hold
    5. Voicemail
    6. Multiparty conference
    7. Short Message Service (SMS)
    8. Emergency Dial

    For SMS, "+9779851028801" (old number: +977981028801) is to be saved as SMS Service Center Number. The maximum SMS size is of 160 characters.
    For Voicemail, the call is diverted to our voicemail server number (011450) in condition/s as desired (busy no answer/no reach/ unconditional). For call divert/ forward. 6/- per minute (15 sec pulse rate) is charged. To retrieve/listen to voicemail, dial to "011451" and enter password as "1234"

  3. Credit Limit Management:

     Credit limit of any customer will be the deposit amount which is normally Rs 10,000/-. There are three stages for fraud management:

    Stage 1: If the customer balance (billed +unbilled) amount = 75% of deposit amount. A SMS will be sent to that mobile subscriber.

    Stage 2:If the customer balance (billed + unbilled) amount = 90% of deposit amount. A SMS will be sent and outgoing call will be barred.

    Stage 3: If the customer balance (billed + unbilled) amount = 100% of deposit amount.Incoming call will also be barred.

For customer convenience,
credit limit amount can be increased by depositing the expected amount.

Nepal Telecom

Nepal Telecom has always put its endeavors in providing its valued customers a quality service since its inception. To achieve this goal, technologies best meeting the interest of its customers has always been selected. The nationwide reach of the organization, from urban areas to the economically non- viable most remote locations, is the result of all these efforts that makes this organization different from others.

Mission, Vision & Goal

"Nepal Telecom as a progressive, customer spirited and consumer responsive Entity is committed to provide nation-wide reliable telecommunication service to serve as an impetus to the social, political and economic development of the Country"

"Vision of Nepal Telecom is to remain a dominant player in telecommunication sector in the Country while also extending reliable and cost effective services to all"

"Goal of Nepal Telecom is to provide cost effective telecommunication services to every nook and corner of country"

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Basic Services

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