IN Services

Pre-paid Calling Card (PCC) Service

Your Telephone Number will not be BILLED with EasyCall

The PCC service launched commercially as "EasyCall" - allows service user to make phone calls from any DTMF telephone set and the call is charged to a card number provided by the user. When service user uses this service, he should enter access code, card number and corresponding Personal Identification Number (PIN). Only after confirming the validity of the card number and the PIN number, the service user is allowed to make call to the desired destination. During the call, real time billing will be conducted and the prepaid amount shall be deducted to pay the cost of the call and other services. With this service, customer can call any time to any where, and the Local PSTN number need not have prior STD and ISD facilities from Nepal Telecom. Currently, Nepal Telecom has introduced Prepaid Calling Card service with three different face values i.e. Rs 200, Rs 500 & Rs 1000 to suit its customers which are valid for 6 months, 12 months and 18 months respectively.

  PCC Service is also accessible from the Pay Phones and Post Paid Mobiles  

Some of the features of PCC Service:
How to use Prepaid Calling Card (PCC)? Your " EasyCall" account is instantly activated when you make the first call to any destination (Local/STD/ISD). In order to make a call, dial the access code (1650) and follow the voice instructions or follow the instruction as shown in the backview of the EasyCall Card.

Call Procedure Flow:

Query Balance
Query balance in your "EasyCall" Card
Modify PIN
Change the PIN number on your own Can be of 4 to 8 digits
Query Abbreviated (Abbr.) Code
Set the Abbreviated Code, say 1 - Home PSTN Number,  2 - Office PSTN Number,  3 - Mobile Number. (Maximum of 10 Abbr Number can be set with this function)
Modify Abbreviated (Abbr.) Code
Query the Abbreviated Code that has been set before
Back to Main Menu
Back to Main Menu

Note: While setting your Abbreviated Code or dialing telephone number, you have to enter the area code + telephone number for local/domestic call (ex- '014412688') and 00  or budget call (1445 or 1425) + country code + area code + telephone number for International calls.

Important Precautions
Modify the PIN number ( 4 to 8 digits) on your own as soon as you scratch the PIN number and always keep it a secret. Lost or forgotten PIN numbers can not be recovered or altered later.
While making a call from any Telephone set with LCD screen, do not forget to delete the numeric numbers you have dialed. Since such telephone sets have the provision of storing any input values, there are chances of storing Card No. and PIN of your 'EasyCall" thereby passing such secret code to an unauthorized person to use your Card.

Thank you for using "EasyCall" service! We look forward for your valuable feedback to make our service more meaningful for you!!
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Introduction to Intelligent Network (IN) Services

Nepal Telecom has added another milestone in the history of telecommunications by introducing Intelligent Network (IN) value-added service for the first time in Nepal. This time, Nepal Telecom has done its utmost to fulfill the needs of its valued customers by providing such state-of-the-art technology which lets the user connect at any time, from any Telephone set to anywhere in the world.
These services include:

Pre-paid Calling Card (PCC) Service
The PCC service launched commercially as "EasyCall" - allows service user to make phone calls from any DTMF telephone set and the call is charged to a card number provided by the user. When service user uses this service, he should enter access code, card number and corresponding Personal Identification Number (PIN).

Advance Free Phone- (AFS) Service
One of the outstanding features of AFS service is reverse charging, that is, the called party pays for the call, while the calling party is free of charge. So, the service is also known as the free phone service. Another key feature of the AFS service is that a service subscriber can have multiple terminal numbers with a single AFS number. The AFS service logic, according to the routing rules set by the service subscriber, translates the AFS number to the actual destination number, to which the system connects calls. Thus, by dialing the unique AFS number, all users can be connected to different terminal numbers based on the call time, areas, and selections of the calling party. The AFS service can be widely used in various commercial and social institutions. This service is a good choice for commercial organizations and social communities aiming for good communication with their users or supporters.

Universal Access Number- (UAN) Service
In the UAN service, a service subscriber can have different telephone lines in different places and these lines can be accessed via a universal telephone number. The system will translate the UAN number to a specified corresponding Public Switched Telephone Network (PSTN) number according to the area of the caller and the calling time and then connect the call accordingly. If an enterprise has subscribed the UAN service, then its users in different places will be able to contact the branch office of the enterprise or the company group nearest to him by simply dialing the universal number. For subscribers whose working places are different in different periods of time, they can easily specify different routes for the incoming calls in different periods of time, which will greatly facilitate the timely solution to their users' problems.

PSTN Credit Limit (PCL) Service
PSTN Credit Limit service (PCL) evolves from the traditional prepaid card service. In the traditional prepaid card service, the subscriber is required to input the card number when he uses the service. In order to leave out the trouble of inputting card number, the PCL service takes the telephone number as the subscriber service number. When a service subscriber originates a call on telephone, the system will deduct fee from the corresponding account according to the calling number instead of card number. After registering the PCL service and recharging the account through the operator or telephone flow, the subscriber can originate a call on the registered telephone.

Pre-paid Home Country Direct- (HCD) Service
The Prepaid Home Country Direct Service (HCD) allows the service user to make phone calls from any DTMF telephone set in foreign countries, with which home country has direct service agreements, to home country using the network of the home country.. When a user initiates a call with an HCD prepaid card, the system will first check the card number status, balance and validity period of the card and then decide whether to answer or reject the call accordingly. Relevant charges for the call will be made to the card on a real time basis. To use the service, the user has to first dial the access code, and then enter the card number and PIN according to the system voice prompt.

Thank you for using "EasyCall" service! We look forward for your valuable feedback to make our service more meaningful for you!!

If you have any further Query, Please contact us
Nepal Telecom
Kathmandu Regional Directorate
Sundhara, Kathmandu, Nepal.
Phone: 1698 (Help Desk)

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FAQ (Frequently Asked Questions) on PCC

  1. Where can I use "EasyCall" service?
    A. "EasyCall" can be used from PSTN Telephone set within the Nepal Telecom Network to any destination.

  2. How much am I paying for the matured calls?
    A. Tariff rate for the 'EasyCall' is the same as those for PSTN calls (local/STD/ISD). It means that the total call cost for the same destination for PSTN call or "EasyCall" is charged the same.

  3. How to cancel dialed digits?
    A. Press "*" to cancel dialed digits and follow the voice instruction.

  4. Can I make a call worth Rs 200 by purchasing "EasyCall" of its face value RS200?
    A. No, because this face value of RS 200 ( or Rs 500 or Rs 1000) is inclusive of VAT ( Value-Added Tax) and TSC ( Telecom Service Charge) also. The following table shows the value breakdown of the "EasyCall" and actual cost will be always less than the face value of the card.

    Value Breakdown of EasyCall

    Card Type
    Call value   
    Rs. 160.90
    Rs. 402.25
    Rs. 804.50
    TSC (10%)
    Rs. 16.09
    Rs. 40.22
    Rs. 80.45
    VAT ( 13%)
    Rs. 23.01
    Rs. 57.52
    Rs. 115.04
    Rs. 200.00
    Rs. 500.00
    Rs. 1000.00
    Note: In the above calculation, the face value of the EasyCall = Call Value+TSC+VAT where TSC is the 10% of the Call value and VAT is the 13% of the subtotal of the Call value and TSC.

  5. If I make an EasyCall from my phone, will those calls be billed on my phone number also?
    A. No, the call cost for the EasyCalls will be deducted automatically from the card (online) and the phones used for making EasyCalls will not be charged for those calls.

  6. What happens if my "EasyCall" Card is lost?
    A. If your EasyCall Card' is lost, or stolen or misplaced; Nepal Telecom bears no responsibility under any circumstances. Hence, it is strictly instructed to keep your "EasyCall" Card safely and it is advisable that you modify the PIN through management function as soon as you activate your card, so that even if you lose your Card, any unauthorized person will not be able to use that card. But remember, loss of Card is loss of Money. You cannot recover the lost money by claiming to Nepal Telecom.

Nepal Telecom

Nepal Telecom has always put its endeavors in providing its valued customers a quality service since its inception. To achieve this goal, technologies best meeting the interest of its customers has always been selected. The nationwide reach of the organization, from urban areas to the economically non- viable most remote locations, is the result of all these efforts that makes this organization different from others.

Mission, Vision & Goal

"Nepal Telecom as a progressive, customer spirited and consumer responsive Entity is committed to provide nation-wide reliable telecommunication service to serve as an impetus to the social, political and economic development of the Country"

"Vision of Nepal Telecom is to remain a dominant player in telecommunication sector in the Country while also extending reliable and cost effective services to all"

"Goal of Nepal Telecom is to provide cost effective telecommunication services to every nook and corner of country"

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